Thank you for visiting our website. This Privacy Policy explains how we collect, use, disclose, and protect personal information collected through this website.
Please read this Privacy Policy before using the website or submitting any personal information. By using the website, you acknowledge the practices described in this Privacy Policy.
These practices may be changed from time to time. Any changes will be posted on this page and will apply only on a going-forward basis and not retroactively. You are encouraged to review this Privacy Policy whenever you visit the website to ensure that you understand how any personal information you provide may be used.
Note: The privacy practices described in this Privacy Policy apply to this website only. If you follow a link to another website, please review the privacy policy posted on that website.
Collection of Information
We collect personally identifiable information, such as names, postal addresses, email addresses, telephone numbers, and other information, when voluntarily submitted by visitors.
The information you provide is used to fulfill your specific request. It will only be used for that purpose unless you provide permission for it to be used in another manner, such as adding you to one of our mailing lists.
TravelOnly uses Google remarketing, similar audiences, or comparable advertising services to advertise online. Third-party vendors, including Google, may display our advertisements on websites across the Internet.
These third-party vendors may use cookies to serve advertisements based on a visitor’s previous visits to our website. Visitors may opt out of Google’s use of advertising cookies through Google’s Ads Settings. Visitors may also opt out of certain third-party vendors’ use of cookies through the Network Advertising Initiative opt-out page.
Cookie/Tracking Technology
The website may use cookies and other tracking technologies, depending on the features offered.
Cookies and tracking technologies may be used to collect information such as browser type, operating system, the number of visitors to the website, and how visitors use the website. Cookies may also help customize the website experience for visitors.
Cookies and similar technologies do not ordinarily collect directly identifiable personal information by themselves. However, if you have previously provided personally identifiable information, information collected through cookies may be associated with that information.
Aggregated cookie and tracking information may be shared with third parties.
Distribution of Information
We may share information with governmental agencies or other organizations assisting us with fraud prevention, security, or investigations.
We may disclose information when:
- Permitted or required by law;
- Necessary to protect against or prevent actual or potential fraud, unauthorized transactions, security incidents, or unlawful activity; or
- Necessary to investigate fraud, unauthorized transactions, security incidents, or unlawful activity that has already occurred.
Information disclosed for these purposes is not provided to these organizations for their own marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent information will not be shared with third parties for marketing or promotional purposes.
International Data Transfer and Service Processing
To facilitate international travel arrangements, bookings, itineraries, client communications, and support requests, TravelOnly may securely process and transmit personal information using global cloud infrastructure and specialized third-party service providers and automated processing systems.
This may include the secure automated or algorithmic sorting, routing, classification, and management of client communications and service requests.
As a result, personal information may be transferred to, stored in, accessed from, or processed outside of Canada, including primarily within the United States and in other jurisdictions where our enterprise cloud and service providers operate data centres or processing facilities.
TravelOnly uses administrative, technical, contractual, and organizational safeguards intended to protect personal information, including access controls, encryption, confidentiality obligations, and service-provider agreements, as appropriate.
However, personal information processed in another jurisdiction may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement agencies, regulatory authorities, or national-security authorities in accordance with applicable foreign laws.
Commitment to Data Security
Your personally identifiable information is protected using reasonable administrative, technical, and organizational security measures.
Only authorized employees, agents, contractors, and service providers who require access for legitimate business purposes are permitted to access personal information. These parties are required to maintain the confidentiality and security of the information.
All marketing emails and newsletters sent through this website provide recipients with a way to unsubscribe or opt out of future mailings.
Privacy Contact Information
If you have any questions, concerns, requests, or comments regarding this Privacy Policy or our handling of personal information, you may contact us using the following information:
- By e-mail: headoffice@travelonly.com
- By Phone: 1-800-608-1117
We reserve the right to make changes to this policy. Any changes to this policy will be posted.